Thursday, July 14, 2011

Stanley Family News: Mike Craig Chevrolet Buick Earns the 2010 GM Mark of Excellence Award



MARLIN, TX - Mike Craig Chevrolet Buick in Marlin, Texas has been recognized for their performance in the 2010 GM Mark of Excellence program, placing the dealership among some of the highest performing dealers in the country. They met or exceeded their 2010 sales goal, Customer Satisfaction Index goal by remaining dedicated to their customer's ultimate satisfaction and providing excellent service throughout the dealership.

General Manager Mark Damm says “I am very proud of each and every employee at the dealership from service to sales. This award truly shows customer satisfaction during and after the sale.”

“We are so proud to have General Motors recognize our commitment to our customers and acknowledge such with its prestigious Mark of Excellence award.” adds Brad Bickle, Stanley Auto CEO “Our team in Marlin does a good job, which is proof of the leadership and level of expectation of the store’s General Manger, Mark Damm. He has really worked with the staff to create a dealership we can all be proud to have in the Family,”

About the GM Mark of Excellence Award

This award is an accomplishment reserved for only a select few outstanding Chevrolet dealerships and is a symbol of exceptional performance in sales and customer satisfaction excellence. The two biggest factors are a dealer’s sales performance and customer satisfaction in both sales and service. Sales volume is used to compare dealers of similar size that had an increase in sales from the previous year. Customer satisfaction is based on the responses customers give GM after they purchase a vehicle and after they visit the dealer’s service department.

About the Stanley Family of Dealerships

Mike Craig Chevrolet Buick in Marlin is part of the Stanley Automotive Group family of dealerships. Mike Craigs says “Bring Your Family to Ours!” The Stanley Automotive Group was established in 2001 and owned by the Stanleys. The group is a Texas leader in automotive retailing and proudly serves its communities with 16 hometown dealerships providing sales, service, parts and collision services. The Stanley family of franchised dealerships are 100% domestic and include the brands of Ford, Lincoln, Mercury, Chevrolet, Buick, GMC, Dodge, Chrysler and Jeep. In addition, they maintain two pre-owned dealerships that carry hundreds of dependable used vehicles. All store locations and inventory can be found online at http://www.StanleyAutoGroup.

The Stanley Auto Group family of dealerships include:
Stanley Ford – Andrews, Texas
Stanley Ford Lincoln Mercury – Brownfield, Texas
Stanley - Dodge Chrysler Jeep – Brownwood, Texas
Stanley Dependable Vehicles (Pre-Owned) – Childress, Texas
Stanley Dependable Vehicles (Pre-Owned) – Clarendon, Texas
Stanley Ford – Eastland, Texas
Stanley Chevrolet Buick GMC– Gatesville, Texas
Stanley Chrysler Dodge Jeep – Gatesville, Texas
Mike Craig Ford Lincoln Mercury – Gilmer, Texas
Stanley Chrysler Dodge Jeep – Hillsboro, Texas
Stanley Chevrolet – Kaufman, Texas
Mike Craig Chevrolet Buick – Marlin, Texas
Stanley Ford – McGregor, Texas
Stanley Ford – Pilot Point, Texas
Stanley Buick GMC – Sherman, Texas
Stanley Ford Mercury – Sweetwater, Texas